Frequently Asked Questions
Everything you need to know about your King Palm experience.
How long does shipping typically take?
Standard shipping usually takes 3-5 business days within the United States. International shipping times vary by location, typically ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for unused and unopened products. If you are not satisfied with your purchase, please contact our support team to initiate a return or exchange.
Are King Palm wraps organic?
Yes, our leaf wraps are made from 100% natural palm leaves, harvested sustainably and cleaned with purified water before being hand-rolled.
How should I store my King Palm products?
To maintain freshness, store your wraps in a cool, dry place away from direct sunlight. Keeping them in their original resealable packaging helps preserve their natural moisture.
Do you offer wholesale opportunities?
Yes, we have a dedicated wholesale program for retailers. You can apply through our Wholesale portal on the website to access bulk pricing and exclusive displays.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as secure digital payment options like Sezzle and Bitcoin.